Registering on ParentApp

You will receive an email from noreply@sims.co.uk containing a registration link and an invitation code. If you cannot find this email, please check your junk mail and ensure it has not been marked as spam/junk.

The SIMS Parent app can be downloaded for free from the Apple Store (iOS) or the Play Store (Android).

Open the Play Store or Apple Store on your device. Sims 1

  • Using the Search facility, enter SIMS Parent
  • Select SIMS Parent from the search results
  • Tap INSTALL to download the app.

Once the app has downloaded successfully, tap Open to register and start using the app. Please allow any notifications, if prompted to do so.

You can set up an account:

  • Using SIMS ID  - please refer to Creating an account using SIMS ID
  • Using a Third-Party provider such as Facebook, Twitter, Google, Microsoft/Office 365 or Apple ID - please refer Creating an account using a Third-Party Provider

NOTE:

  • Parents who have more than one child at a school using SIMS Online Services will only have to register once at that school. Once registered, all pupil/students at that school will be visible.
  • Parents who have children at different schools that also use SIMS Online Services will need to register for each school and will only ever be able to view one school at a time.
  • Ensure that you sign out of the Parent App website after use, if you are using a shared computer or a computer at a public library or internet café.

Creating an account using SIMS ID

1. To avoid accidentally registering with the wrong account (especially if you are working on a shared computer), sign out of all accounts or use a private browser window.

2. Click the ‘Accept Invitation’ button in the invitation email from noreply@sims.co.uk. If you cannot find this email, please check your SPAM/Junk folder before contacting your school.

3. The ‘Activate Your Account’ screen is displayed. The Invitation Code field is already filled with the unique code from your email. Enter your email address as Username and click Next’

4. At the ‘Account Registration’ screen, answer the security question and click ‘Next’. This is for security purposes only. This information will not be used in the SIMS Online Services system.

5. At the ‘Create a Strong Password’ screen, create a password for the new account you are creating and click the Next button.

6. Once your account has been registered, you need to validate it. Check your email for an email from SIMS ID Registration. NOTE: At this point your account is created. You can return to your product and log in using the details you have submitted.

7. Click the Verify My Email button in the SIMS ID Registration email.

8. Click the Sign In button on the screen confirming your email address has been validated.

9. At the ‘Register your account for SIMS Products’ screen, enter your newly created username (i.e. your email address) and password, then click the Sign in button.

10. The first time you use your SIMS ID account, you will be prompted to Set Security Questions. Answer all three security questions, then click the Save and Continue button to launch your SIMS Online Service.

Creating an account using a Third-Party Provider

1. To avoid accidentally registering with the wrong account (especially if you are working on a shared computer), sign out of all accounts or use a private browser window.

2. Click the ‘Accept Invitation’ button in the invitation email from noreply@sims.co.uk. If you cannot find this email, please check your SPAM/Junk folder before contacting your school.

3. The ‘Activate Your Account’ screen is displayed. Click the Register with an External Account button.

4. Select one of these Third-Party providers to register: Apple ID, Facebook, Google, Microsoft/Office 365 or Twitter. On clicking one of these buttons, you will be transferred to the Third Party to complete standard account authentication.

5. Click the Yes button to grant SIMS ID permission to access your information. This screen is only displayed the first time you register an email address with SIMS ID.

7. The Registration screen appears. Your email address and third-party provider are displayed so you can confirm you have used the intended credentials. Paste your personal invite code from your invitation email into the Invitation Code field. Click the Register button.

8. At the Account Registration screen, answer the security question and click the Verify button. This is for security purposes only. This information will not be used in the SIMS Online Services system. Your account is set up and configured. On completion, your SIMS Online Service launches